Reputation Management (Storify timeline)
Q1. Why does your business reputation matter so much, especially in today’s information-abundant connected world?
Q2. Social media makes it easy to publish regrettable views & poorly conceived marketing “bits”. How can we self-moderate?
Q3. Review websites are stronger than you. A high ranking negative review could throttle your business. How do we mitigate?
Q4. When researching a business before making a purchase, what do you generally regard as signs of a good reputation?
Q5. There are hundreds of free online tools for managing your business reputation and public image. Can anyone name a few?